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  1. CERVIS Customer Support
  2. Support Knowledge Base
  3. Support Knowledge Base

Support Knowledge Base

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  • Why Wasn’t a Volunteer Automatically Moved From the Waitlist?
  • Combined Event Sign-in Sheet
  • Event Sign-in Sheets / Rosters
  • Volunteer Resource: How to Use The Sign-in Console [VIDEO]
  • Volunteer Resource: How to Sign-in Using Your Smartphone [VIDEO]
  • Volunteer Resource: Group Self-Scheduling [VIDEO]
  • Volunteer Resource: Logging Service Project Hours [VIDEO]
  • Reset Location Permissions
  • Registration Source Tracking Reports
  • Tracking Registration Sources
  • Examples of Standalone Console Customization
  • Customizing the Standalone Console
  • Volunteer Resource: Print Volunteer History [VIDEO]
  • What Happens If a Volunteer Forgets to Sign Out?
  • Configuring an Electronic Waiver
  • What to Do If You Have to Cancel an Event
  • How Group / Reservation Code Contacts View Other Volunteers’ Registrations
  • When to Use the Liability Waiver / Medical Release Versus the Terms & Conditions
  • Viewing Everyone Who Has Admin Access
  • QuickReg Overview [VIDEO]
  • Service Project Activity Schedule [VIDEO]
  • Insert Image Option
  • Manually Modify Volunteer Hours for an Event
  • Marking Volunteers as “No Shows” for Events [VIDEO]
  • Mobile Volunteer Sign-in [VIDEO]
  • Requesting and Managing Background Checks through CERVIS
  • Inserting Images into Emails
  • Linked Profiles in Volunteer Portal
  • QuickReg Fields Not Appearing
  • How to Set Up a Reminder Email / SMS Message
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CERVIS Customer Support