Support Knowledge Base
- What to Do If You Have to Cancel an Event
- How Group / Reservation Code Contacts View Other Volunteers’ Registrations
- When to Use the Liability Waiver / Medical Release Versus the Terms & Conditions
- Viewing Everyone Who Has Admin Access
- QuickReg Overview
- Service Project Activity Schedule
- Insert Image Option
- Manually Modify Volunteer Hours for an Event
- Marking Volunteers as “No Shows” for Events
- Mobile Volunteer Sign-in
- Requesting and Managing Background Checks through CERVIS
- Inserting Images into Emails
- Linked Profiles in Volunteer Portal
- QuickReg Fields Not Appearing
- How to Set Up a Reminder Email / SMS Message
- How to Create Repeating Time Slots
- Link or Share a File in an Event
- How to Open the Sign-in Console
- Sign-in Console Overview
- How to Delete an Event
- How to Change QuickReg Fields
- Setting Up SMS / Text Message Replies
- How to Send an SMS / Text Message through CERVIS
- Enabling SMS / Text Messaging
- Enabling a Waitlist for an Event
- Where Did My Email Draft Go?
- Email Analytics
- Locked vs Disabled CERVIS Account Status Options
- Digitally signing your email with DKIM or DMARC
- How to Close the Sign-in Console