Change CERVIS User Access Level

You can elevate or lower a user's CERVIS access level at any time. To make this update please follow the steps below:

1. Login to your CERVIS account.
2. Click on the Search/Manage Volunteer Database link under the "Volunteer Management" section of the Main Dashboard.
3. Enter the volunteer's last name into the search field and click the Search Volunteer Database button.
4. Once the search results are displayed, click on the Update / Edit Volunteer icon () to the left of the volunteer profile that you would like to update.
5. Locate the  CERVIS Access Level field, and change it to the desired access level (By default this is near the bottom of the page).
6. Click the Update Volunteer Information button to save the change.

To add a new system user to your CERVIS account, reference the Knowledge Base Article here: Add Administrator or Other System User to Account

For details regarding the different CERVIS access levels and associated permissions, please reference the Knowledge Base Article here: CERVIS Access Levels & Permissions