How Do Volunteers Specify Groups and Interest Categories If They Already Have a Profile?

Question:

If a volunteer already has a profile created, how do they go in and add or remove attributes like interest categories and/or groups from their profile?

Answer:

To allow volunteers who already have a volunteer profile in CERVIS to add or remove Groups, Interest Categories, Skills, Equipment, and/or Availability to/from their volunteer profile, please direct the volunteer to complete the steps below:

1. Navigate to the event registration page for your organization.
2. Click on the "Sign in (to Manage Your Profile)" button at the bottom of the page.
3. Enter your email address and first name in the fields provided on the account check page.
4. Click the "Next" button.
5. Enter your email address and CERVIS password in the field provided on the account check page. If you do not know your password, please follow the instructions in the following support knowledge base article HERE.
6. Click the "Sign in to CERVIS" button.
7. Click the "View or Update Volunteer Profile Information" link under the "Profile Management" section of the Main Menu.
8. Select from the available lists to update desired Interest Categories, Skills, Equipment, Availability, and/or Groups.

To allow volunteers to specify Groups, Interest Categories, Skills, Equipment, and/or Availability when they initially create a volunteer profile, please follow the instructions in the following support knowledge base article HERE.