Question:
How can I configure my account to send an email notification to a staff member whenever a volunteer registers or cancels their registration from an event?
Answer:
To configure your account to notify the event organizer via email whenever a volunteer CANCELS AN EVENT REGISTRATION, please follow the steps below:
Please note: the system will only generate a notification email when the volunteer cancels the event registration for themselves or for a member of their profile and not when a member of your organization completes the action on their behalf.
- Login to your CERVIS account.
- Click on the "Search/Manage Existing Opportunities" link under the "Opportunity Management" section of the Main Dashboard.
- Locate the event in question in the list of opportunities in the bottom section of the page and click on the "Update Opportunity" button (
). - Locate the "Notify Organizer(s) of Canceled Registrations" field and set the value to "Yes".
- Click the "Update Opportunity" button to save the changes.
To configure your account to notify the event organizer via email whenever a volunteer REGISTERS FOR AN OPPORTUNITY, please follow the steps below:
Please note: the system will only generate a notification email when the volunteer registers for the event for themselves or for a member of their profile and not when a member of your organization completes the action on their behalf.
- Login to your CERVIS account.
- Click on the "Search/Manage Existing Opportunities" link under the "Opportunity Management" section of the Main Dashboard.
- Locate the opportunity in question in the list of opportunities in the bottom section of the page and click on the "Update Opportunity" button ().
- Locate the "Notify Organizer(s) of Completed Registrations" field and set the value to "Yes".
- Click the "Update Opportunity" button to save the changes.