Send Email to Volunteer Database

Question:

How do I send an email to the volunteers in my CERVIS account?

Answer:

To send an email to the entire volunteer database (excluding volunteers marked as "Inactive"), follow the steps below:

1. Login to your CERVIS account.
2. Click on the "Search/Manage Volunteer Database" link under the "Volunteer Management" section of the Main Dashboard.
3. Leave the search field blank and click on the "Search Volunteer Database" button.  This will display a listing of all volunteers in your database.
4. Put a check mark in the "select all" checkbox in the header row of the returned results (just to the left of the "Actions" column) to select all the returned results, which in this case, is your entire database.
5. Click the "Send E-mail" button.
6. Select the options you desire and fill out the email subject and body.
7. Click the "Send E-mail" button.
8. Click the "OK" button to confirm your E-mail message.

To send an email to a specific subset of volunteers in your database (excluding volunteers marked as "Inactive"), follow the steps below:

1. Login to your CERVIS account.
2. Click on the "Search/Manage Volunteer Database" link under the "Volunteer Management" section of the Main Dashboard.
3. Click the "Advanced Search" radio button under the "Advanced Options" section of the page.
4. Specify the criteria that you are looking for and click on the "Search Volunteer Database" button. This will display a listing of all volunteers that match your search criteria.
5. Put a check mark in the "select all" checkbox in the header row of the returned results (just to the left of the "Actions" column) to select all the returned results.
6. Click the "Send E-mail" button.
7. Select the options you desire and fill out the email subject and body.
8. Click the "Send E-mail" button.
9. Click the "OK" button to confirm your E-mail message.