Send Email to Volunteer Database

Question:

How do I send an email to the volunteers in my CERVIS account?

Answer:

To send an email to the entire volunteer database (excluding volunteers marked as "Inactive"), follow the steps below:

1. Login to your CERVIS account.
2. Click on the "Search/Manage Volunteer Database" link under the "Volunteer Management" section of the Main Dashboard.
3. Leave the search field blank and click on the "Search Volunteer Database" button. This will display a listing of all volunteers in your database.
4. Click the checkbox in the header row of the returned results to select all of the returned results, which in this case, is your entire database.
5. Click the "Send E-mail" button.
6. Select the options you desire and fill out the email subject and body.
7. Click the "Send E-mail" button.
8. Click the "OK" button to confirm your E-mail message.

To send an email to a specific subset of volunteers in your database (excluding volunteers marked as "Inactive"), follow the steps below:

1. Login to your CERVIS account.
2. Click on the "Advanced Volunteer Search" link under the "Volunteer Management" section of the Main Dashboard.
3. Specify the criteria that you are looking for and click on the "Search Volunteer Database" button. This will display a listing of all volunteers that match your search criteria. For a listing of all of the search options available in the Advanced Volunteer Search, refer to the knowledge base article linked HERE.
4. Click the checkbox in the header row of the returned results to select all of the returned results.
5. Click the "Send E-mail" button.
6. Select the options you desire and fill out the email subject and body.
7. Click the "Send E-mail" button.
8. Click the "OK" button to confirm your E-mail message.