Question:
Is Email Address a required field within CERVIS?
Answer:
For a volunteer to register themselves for an event or to fill out a volunteer application, a valid email address must be provided. We are aware that not all volunteers have an email address or are willing to provide an email address. CERVIS users with Administrator, Leadership Team, Group Leader, or Event Leader access level can create volunteer profiles and register volunteers without being required to supply an email address for the volunteer profile being created. However, it is important to note that volunteer profiles that are created without an email address will not be able to self-register for events or login to CERVIS to manage their volunteer profile. Additionally, they will not be able to receive event registration confirmation emails or automatic reminder emails.
Comments
2 comments
I have not found this to be true - we have many volunteers that complete the application themselves without including an email address. It is starting to create issues and we would like to be able to require volunteers to supply a valid email address. Is that possible? If so, what are the steps to create that requirement?
Hi Vicky,
There is not a way for volunteers to self-create a profile without providing an email address. Administrators are able to create profiles without providing an email address, but the system will not allow a volunteer to create a profile without providing an address. If you have any specific examples you would like us to take a look at for you, please open a ticket with our Customer Support Team for further assistance.
Warm Regards,
CERVIS Customer Support
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