The settings you choose in the System Configuration determine what information you collect about your volunteers, what messages appear on various screens, how emails are sent from your organization, what functions are enabled/disabled, and more. Much of the information has been filled out for you with system defaults, but it is important to go through each item and select how you want your CERVIS account to function. You can change the configuration settings at any time, but it is best to set it up with your preferences at the beginning.
To update any information in your System Configuration, click on Edit System Configuration under the “System Management” heading on the Main Dashboard. There are twelve default sections in your System Configuration that allow you to customize different areas of your console. Depending on if you have enabled SMS/Text messaging, you will also have a section for SMS Gateway (to learn more about enabling texting within CERVIS, click HERE). Each section has two buttons at the bottom: < Main Dashboard and Update Configuration. Both buttons will return you to the Main Dashboard, but only Update Configuration will save your changes. A green alert message will appear at the top of your Main Dashboard page stating: System Configuration Successfully Updated! to make you aware that your changes were successfully made.
Please note that clicking on any of the Update Configuration buttons in any section will save the changes for the entire page, not just a particular section.
Click on each section below for more information:
- Organization Information
- System Settings
- Security & Privacy Settings
- Information Collection
- Custom Volunteer Profile Fields
- Opportunity Management Settings
- Sign-in Console / Kiosk Options
- Group Management Settings
- Page Content
- E-mail Message Content
- System Appearance
- Background Check Integration
- SMS Gateway (if enabled)