System Configuration: Security & Privacy Settings

The Security & Privacy Settings section of your System Configuration is where your settings related to passwords are located as well as some other features to help ensure the security of your volunteer data. See below for more details about each of the fields in this section.

• Session Activity Timeout Period: Specify the amount of time (in minutes) that a CERVIS login may remain idle before automatically timing out.
• Number of Passwords Remembered: Select the number of passwords the system will remember for each user before they will be allowed to reuse old passwords.
• Password Change Interval: Select the amount of time a user may use a system password before a required password change is forced. This option only affects users with Event Leader or Group Leader access levels.
• Minimum Password Length: Specify the minimum password length that your users with Volunteer, Event Leader, or Group Leader access may enter.
• Password Complexity Level: Specify the minimum password complexity that a user with Volunteer, Event Leader, or Group Leader access may enter.
  • Low: Any password. 
  • Medium: Password must consist of at least 1 uppercase, 1 lowercase, and 1 number. 
  • High: Password must consist of at least 1 uppercase, 1 lowercase, 1 number, and 1 special character.
• Password Change Interval (Admin Users): Select the amount of time a user with Administrator or Leadership Team access may use a system password before a required password change is forced.
• Minimum Password Length (Admin Users): Specify the minimum password length that a user with Administrator or Leadership Team access may enter.
• Password Complexity Level (Admin Users): Specify the minimum password complexity that a user with Administrator or Leadership Team access may enter. 
  • Low: Any password. 
  • Medium: Password must consist of at least 1 uppercase, 1 lowercase, and 1 number. 
  • High: Password must consist of at least 1 uppercase, 1 lowercase, 1 number, and 1 special character.
• Enable External Login: Enabling this option will allow volunteers and system administrators to access their CERVIS account by using their Facebook, Google, or Microsoft login credentials so that they will not have to remember and keep track of another login specifically for CERVIS. This feature will only work when the individual's external email address and first name are an exact match to their CERVIS profile.
• Require CAPTCHA for Form Submission: The RECAPTCHA image will appear on the bottom of open forms (such as the volunteer application and group/project request forms) and will run in the background to ensure that the person submitting a form is an actual person and not an automated computer system.
• Allow FULL Profile Information Download: Enabling this option will allow Volunteers to download all of the information in their profile. This includes any private notes, sensitive data fields, hidden groups, private Interest Categories, System Log entries, and other information that they would not typically have access to. We recommend only enabling this if specifically requested or required by law.
• Allow File Attachment Uploads: When enabled, this allows volunteers to upload files to their profiles for administrators to see. For more information about this functionality, see the knowledge base article linked here.
• Allow Profile Self-creation: Enabling this option will allow volunteers to create a profile for themselves and/or their family members if they do not already have one in the system. If this option is not enabled then all volunteer profiles will have to be created by a user with Administrator, Leadership Team, Group Leader, or Event Leader, access to the system from the Administrative side.
• Minimum Profile Creation Age: Specify the minimum age of individuals who will be allowed to create a profile in the system. The default setting of “1” will not require volunteers be of a certain age. If any value is selected other than “1” then “Track Volunteer Birth Date” will be set to “Yes - Required” automatically, and the QuickReg application will also include “Birth Date.”
• Allow Password Selection With Initial Profile Creation: Enabling this option will allow volunteers to set their profile password at the same time as creating their profile. It will also turn on a verification email to be sent to volunteers upon profile creation before it is fully activated. Alternatively, if this field is disabled, volunteers can be sent a temporary password in a Profile Creation Confirmation email to use the next time they register for an opportunity or login to their profile.
• Display Privacy Policy: Select whether or not you would like to display a Privacy Policy to volunteers when completing or updating their profile.
  • No: This option is disabled and will not appear.
  • Yes: The Privacy Policy will appear on the volunteer profile but will require volunteers to click a “Click Here” button to view the policy.
  • Yes (Inline): The Privacy Policy will appear on the volunteer profile and the policy will be displayed immediately.
• Privacy Policy Into Text: This is the text that will be displayed as the introduction to the Privacy Policy.
• Privacy Policy: This is the text that will be displayed as the Privacy Policy.
• Display Cookie Consent Notice: When enabled this will display a Cookie consent notice and your organization’s Cookie policy at the top of the page when a volunteer is using the system.