System Configuration: Page Content

The majority of the Page Content section of the System Configuration is where you can customize the introductory paragraphs or “Welcome Messages” to different sections throughout CERVIS. See below for more details about each of the options in this section.

• Event Listing Page Heading: Custom page heading which is displayed at the top of the Event Listing Page for your organization.
• Event Listing Page Welcome Message: Custom welcome message which is displayed at the top of the Event Listing Page for your organization. The Event Listing Page is where your volunteers will most likely be interacting with CERVIS so you may want to include instructions or next steps for your volunteers here.
• Service Project Listing Page Heading: Custom page heading which is displayed at the top of the Service Project Listing Page for your organization.
• Service Project Listing Page Welcome Message: Custom welcome message which is displayed at the top of the Service Project Listing Page for your organization. By default, your Events and Service Projects are listed on the same page, but you can change this setting (in the System Settings section) if you would like to utilize this page.
• Volunteer Application Submission Mode: Select whether or not to allow a Volunteer to access the system after initial application submission.
  • By selecting “Submit & Login”, after a volunteer fills out the Volunteer Application, they will automatically be logged in to CERVIS and have the ability to register for an event and update their profile.
  • By selecting “Submit & Exit”, volunteers will submit their Volunteer Profile, receive an on-screen message thanking them for submitting their profile and then they will arrive back at the webpage where they first clicked submit their Volunteer Profile.
  • By selecting “Submit & Exit (All)”, no matter how a volunteer creates a profile (even by going through event registration), once they submit it, they will receive an on-screen message thanking them for submitting their profile and then they will arrive back at the webpage where they first clicked submit their Volunteer Profile. This option will prevent a first-time registration from taking place, if the volunteer does not already have an account.
• Volunteer Application Page Welcome Note: Custom welcome note that is displayed at the top of the Volunteer Application Page for your organization. This Welcome Note will be displayed when a volunteer creates a new Volunteer Profile in CERVIS via the stand-alone version of the application.
• Volunteer Application Submission Message: Custom message which is displayed when a Volunteer submits a volunteer application to your organization.
• Volunteer Profile Creation Page Welcome Note: Custom note which is displayed at the top of the Volunteer Profile Creation Page for your organization when creating a new account while registering for an event.
• Service Project Application Profile Creation Page Welcome Note: Custom note which is displayed at the top of the Volunteer Profile Creation Page for your organization when creating a new account while applying for a Service Project.
• Contact Us Page Welcome Note: Custom note which is displayed at the top of the Contact Us page for your organization. You may use this to include more details than basic contact information and instructions.
• Account Check Page Welcome Note: Custom note which is displayed when your users are registering for an event and are asked to enter their first name and email address to check whether or not they already have an account in CERVIS. Note that the ##track_as## variable will insert what you chose in the System Settings to track your users as in CERVIS (volunteer, user, etc.). This variable is only applicable in this field.
• Allow Project Requests to be Submitted Online: Select whether or not you would like to allow project requests to be submitted online to your organization. If you enable this option, you will also select the staff member to whom you would like to initially assign the request. The assigned person must have ‘Leadership Team’ or ‘Administrator’ access to the system. This would allow community members, staff members, volunteers, etc. to submit an idea for a service project using an open form and your staff members can either create an opportunity with the suggested information or delete it.
• Project Request Notes/Instructions: Custom welcome message which is displayed at the top of the Project Request Page for your organization.
• Display System Information Message: Select whether or not to enable a system information message for display when users log in to the system. This could be used to alert volunteers that there is a new policy or item of interest. Javascript must be enabled for the message to display.
  • The default setting is “No” so that no system information message will be displayed.
  • Select “Yes – All Logins” if you want a system information message to be displayed to all Volunteers, Event Leaders, Group Leaders, Leadership Team and Administrators on both the volunteer login page and the administrator login page.
  • Select “Yes – Normal Login Only” if you want a system information message to be displayed to only users with Volunteer, Event Leader, or Group Leader access.
  • Select “Yes – Privileged Login Only” if you want a system information message to be displayed to only users with Leadership Team or Administrator access.
• System Information Message: The informational message that will be displayed in a pop-up when a user logs in to the system. This can be used for seasonal announcements such as clothing drives around holidays.