Whether you're brand new to CERVIS or you just need a refresher, this is the webinar for you! Brimming with tools, features, tips, and tricks - you'll be an expert in no time.
For newcomers to CERVIS or those just needing a refresher, this video resource was made just for you! Our experienced Training Specialist will guide you through the top features and functions within CERVIS, ensuring you understand how to navigate with ease and efficiency.
Easily watch or share CERVIS 101 here:
https://youtu.be/RpzeZ60Unv4?si=WnnEmh2bckfsk6E3
PLUS! To maximize your time, we’ve timestamped this webinar so you can conveniently skip to the topics that you need the most. Here are just a few of the highlighted and time-stamped topics covered:
00:11 - Introduction & Webinar Overview
01:43 - The Volunteer Perspective: Landing Pages & Event Registration
05:50 - Navigating the Admin Dashboard & Logging In
07:23 - System Configuration: Editing Applications, Profiles & Emails
10:33 - Accessing the CERVIS Customer Support Knowledge Base
14:56 - Creating Opportunities: Normal Events vs. Time Slot Events
23:07 - Setting Up Service Projects (Long-Form Volunteer Activities)
27:00 - Essential Event Settings (Descriptions, Interest Categories & Publishing)
32:20 - How to Use Tags & Tag Stickers for Volunteer Searches
36:58 - Searching & Managing Existing Opportunities (List & Calendar Views)
42:43 - The Volunteer Sign-In Console & Impact Tracking
46:39 - Managing the Volunteer Database & Administrative Bulk Actions
48:44 - Sending Emails & Viewing Communication Analytics
51:18 - Group Management, Bulk Registrations & Corporate Partner Reservations
55:15 - Additional CERVIS Resources & Outro