Volunter Age Group should be automatic

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    Kathleen Noone - Lorton Community Action Center (A30054)

    The system should also flag the profile when a volunteer uses a current year for their birth year instead of their actual birth year.

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    CERVIS Customer Support

    Hi Cyndi,

    Thanks for your suggestion.  The age group and birth date options are really intended to be used as a "one or the other" type functionality.  We include the option to track birth date, for organizations that want to specifically track the exact age of a volunteer and the age group option for those organizations that just want a general grouping of age range.  These options are really not intended to be used both at the same time because if you are tracking a volunteer's exact birth date, there there is really no reason to track their age group as well.

    Do you have any specific scenarios in which both birth date and age group are needed?

    We look forward to hearing back from you.

    CERVIS Customer Support

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