We utilize the Reservation Code method for almost all of our events, with different groups most days. I send out detailed sign-up instructions to each group, but many people seem to miss the important step of entering their group's reservation code (no matter how much I emphasize that step). If they don't enter their code the Volunteers Needed section will list as "Full", whereas a shift with openings lists the number of volunteer slots available. Volunteers see "Full" and get really hung up there, assuming that we don't need any more volunteers or they're too late. If you scroll over the part that says "Full", it will show in more detail that x number of slots are reserved and y number are still open, but most volunteers aren't going to know to do that or discover that feature.
We would like to see that labeled differently, maybe as "Reserved" or "Reservation Code Needed". And then when the shift is actually full, by all means, state that it's full!
Please sign in to leave a comment.