Requiring verification of your volunteers’ information ensures that your data within CERVIS remains current. By selecting this option, the next time each volunteer logs in or registers for an event, they will first come to a screen displaying all of the information you have on record, and asking them to verify that it is correct. If their information has changed, then they can update it and proceed with event registration or logging in. Additionally, if you have added any required Custom Fields since they created their profile, the volunteer will be forced to answer the required Custom Field questions while verifying their data.
Once a volunteer has verified their data, they will not be asked to re-verify their data until this option is selected again by an Administrator. For many organizations, this feature is used once a year, to ensure that they always have the current contact info and data on their volunteers.
Follow these steps to require volunteer information verification:
- From CERVIS Main Dashboard, click on the "Require Verification of Volunteer Information" link under the "Attribute Management" section of the page.
- A warning message in red reading “Are you absolutely certain that you want to reset this value within CERVIS? Resetting this value will require that all volunteers verify their information in CERVIS prior to registering for an event. This process is very simple and will be presented to the volunteer during registration.” will appear on your screen. You have the option to select Yes, Proceed with Reset or No, Cancel & Return.
- If you select Yes, Proceed with Reset, a message in red reading “Value Successfully Reset!” will appear on your screen. Select Main Dashboard to return to the main menu.
- If you select No, Cancel & Return, the system will take you back to the CERVIS Main Dashboard, and the reset will not occur.