Is there a way to change the email address that appears as the "From" address when I send an email from CERVIS?
To change the email address that appears as the "From" address when you send email messages from your account:
- Login to your CERVIS account.
- Click on the "Edit System Configuration" link under the "System Management" section of the Main Dashboard. Please note, this option will only be available to CERVIS users with the Administrator access level.
- Scroll down to the "Organization Information" section of the system configuration, and update the "System E-mails Sent From:" field with the desired email address. If you do not wish to use your own email address or are having problems with messages being flagged as spam, you may want to use the CERVIS default email address for this field. To specify the default email address, click the "Use Default" button to the right of the entry field. If you do not want to use the default format, you may also use the <organization>@cervistech.com format, where <organization> is the name of your organization (i.e. email@example.com).
- Click the "Update Configuration" button to save the configuration.
Note: Even with the default address specified as the "From Address", any replies to your messages from volunteers will still be delivered to the email address that you specified as your "Primary Organizational E-mail" (for automatically generated emails) or the email address that you specified when you created the email (for manually sent emails).