Email Notification of Registration & Canceled Registration

Question:

How can I configure my account to send an email notification to a staff member whenever a volunteer registers or cancels their registration from an event?

Answer:

To configure your account to notify the event organizer via email whenever a volunteer CANCELS AN EVENT REGISTRATION, please follow the steps below:

Please note: the system will only generate a notification email when the volunteer cancels the event registration for themselves or for a member of their profile and not when a member of your organization completes the action on their behalf.

1. Login to your CERVIS account.
2. Click on the "Search/Manage Existing Opportunities" link under the "Opportunity Management" section of the Main Dashboard.
3. Locate the event in question in the list of opportunities in the bottom section of the page and click on the "Update Opportunity" button ().
4. Locate the "Notify Organizer(s) of Canceled Registrations" field and set the value to "Yes".
5. Click the "Update Opportunity" button to save the changes.

To configure your account to notify the event organizer via email whenever a volunteer REGISTERS FOR AN OPPORTUNITY, please follow the steps below:

Please note: the system will only generate a notification email when the volunteer registers for the event for themselves or for a member of their profile and not when a member of your organization completes the action on their behalf.

1. Login to your CERVIS account.
2. Click on the "Search/Manage Existing Opportunities" link under the "Opportunity Management" section of the Main Dashboard.
3. Locate the opportunity in question in the list of opportunities in the bottom section of the page and click on the "Update Opportunity" button ().
4. Locate the "Notify Organizer(s) of Completed Registrations" field and set the value to "Yes".
5. Click the "Update Opportunity" button to save the changes.