Question:
How can I configure my account to send an email notification whenever a volunteer cancels their registration from an event?
Answer:
To configure your account to notify the event organizer via email whenever a volunteer CANCELS AN EVENT REGISTRATION, please follow the steps below:
Please note the system will only generate a notification email when the volunteer cancels the event registration for themselves or for a member of their profile and not when a member of your organization completes the action on their behalf.
- Login to your CERVIS account.
- Click on the "Search/Manage Existing Events" link under the "Event/Project Management" section of the Main Dashboard.
- Locate the event in question in the list of events in the bottom section of the page and click on the "Update Event" icon (
).
- Locate the "Notify Event Organizer of Canceled Registrations" field and set the value to "Yes".
- Click the "Update Event Details" button to save the changes to the event.
To configure your account to notify the event organizer via email whenever a volunteer REGISTERS FOR AN EVENT, please follow the steps below:
Please note the system will only generate a notification email when the volunteer registers for the event for themselves or for a member of their profile and not when a member of your organization completes the action on their behalf.
- Login to your CERVIS account.
- Click on the "Search/Manage Existing Events" link under the "Event/Project Management" section of the Main Dashboard.
- Locate the event in question in the list of events in the bottom section of the page and click on the "Update Event" icon (
).
- Locate the "Notify Event Organizer of Event Registrations" field and set the value to "Yes".
- Click the "Update Event Details" button to save the changes to the event.
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