Email Notification of Event Registration & Canceled Registration

Question:

How can I configure my account to send an email notification whenever a volunteer cancels their registration from an event?

Answer:

To configure your account to notify the event organizer via email whenever a volunteer CANCELS AN EVENT REGISTRATION, please follow the steps below:

Please note the system will only generate a notification email when the volunteer cancels the event registration for themselves or for a member of their profile and not when a member of your organization completes the action on their behalf.

1. Login to your CERVIS account.
2. Click on the "Search/Manage Existing Events" link under the "Event/Project Management" section of the Main Dashboard.
3. Locate the event in question in the list of events in the bottom section of the page and click on the "Update Event" icon ().
4. Locate the "Notify Event Organizer of Canceled Registrations" field and set the value to "Yes".
5. Click the "Update Event Details" button to save the changes to the event.

To configure your account to notify the event organizer via email whenever a volunteer REGISTERS FOR AN EVENT, please follow the steps below:

Please note the system will only generate a notification email when the volunteer registers for the event for themselves or for a member of their profile and not when a member of your organization completes the action on their behalf.

1. Login to your CERVIS account.
2. Click on the "Search/Manage Existing Events" link under the "Event/Project Management" section of the Main Dashboard.
3. Locate the event in question in the list of events in the bottom section of the page and click on the "Update Event" icon ().
4. Locate the "Notify Event Organizer of Event Registrations" field and set the value to "Yes".
5. Click the "Update Event Details" button to save the changes to the event.